Getting started
Create your account, secure access and understand when verification may be requested.
View account guideGroveX Help Center
How can we help?
Find guidance for deposits, withdrawals, spot trading, account security and GroveX support.
On-chain deposits
Send only the selected asset on the exact supported network. Deposits credit after the required blockchain confirmations. Keep your TXID if support is needed.
Open depositsCrypto withdrawals
The destination wallet must support the exact network selected on GroveX. Eligible non-KYC withdrawals are manually reviewed and may take up to 24 hours. Additional verification can still be requested.
Open withdrawalsAccount & security
Get help with passwords, 2FA, account access, devices and security verification.
View security guideSpot trading
Learn how market and limit orders work, review execution and understand slippage and order status.
View trading guideNetwork matching
The sending and receiving networks must match exactly. Example: USDT TRC20 should only be sent to, or withdrawn to, a compatible USDT TRC20 address.
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